Supporting clients with technology and data‑driven improvements.
Worked with teams to understand their current tools and processes, identify bottlenecks, and recommend practical solutions that improved efficiency and clarity.
- • Translated non‑technical needs into clear, implementable technology plans.
- • Helped evaluate tools and workflows using a mix of qualitative feedback and data.
- • Communicated recommendations in a way that stakeholders at different levels could follow.
What this looked like
Snapshot of typical work
Mapping processes and pain points.
For example: diagramming current workflows, highlighting delays, and outlining small changes that made systems easier to use.
